This Privacy Policy explains how DIGYUG LLP ("we", "us", "our") collects, uses and protects information in connection with TooHR (the "Service"). By using the Service you consent to the practices described here.

1. Information we collect

Information you provide

Account & workspace details: name, email, phone, organisation name and subdomain when you register.
Billing information: when you upgrade, payment is processed by Razorpay; we store the resulting payment and order identifiers, not your full card details.
Customer Data: candidate, client, mandate and call-log records that you and your team enter into the Service.
Support communications: messages you send to us.

Information collected automatically

Log and usage data such as IP address, browser type and pages accessed, used to operate and secure the Service.
Approximate location (country), derived from IP address, used only to present the Service appropriately.

2. How we use information

To provide, maintain and improve the Service.
To process subscriptions and payments.
To respond to support requests and send service-related communications.
To protect the security and integrity of the Service and prevent abuse.
To comply with legal obligations.

3. Payment processing

Payments are handled by Razorpay Software Private Limited. Your payment card and banking details are collected and processed directly by Razorpay under their own privacy and security terms; we do not store this sensitive payment information on our servers.

4. How we share information

We do not sell your personal information. We share information only with: (a) service providers who help us operate the Service (such as hosting, email delivery and payment processing) under appropriate confidentiality obligations; (b) authorities when required by law; and (c) a successor entity in connection with a merger, acquisition or sale of assets.

5. Data retention

We retain Customer Data for as long as your workspace is active and as needed to provide the Service. After account closure we may retain limited records as required for legal, tax or security purposes, after which the data is deleted or anonymised.

6. Security

We use reasonable technical and organisational measures to protect information, including tenant isolation, access controls and encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Workspace owners can also manage and export much of their data directly within the Service. To make a request, contact us at the address below.

8. Children

The Service is intended for business use and is not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be notified through the Service or by email, and the "last updated" date above will be revised.

10. Contact us

DIGYUG LLP
501, Centura Square, Rd. no. 27, Wagle Estate, Thane West, Maharashtra 400604, India
Email: support@toohr.com